

Study
A popular American franchise partnered with Voxie to re-engage 745,000 inactive loyalty members, achieving a remarkable 2,200% ROI and transforming customer engagement with a targeted win-back campaign.
Leverage franchise‑ready data infrastructure designed to deliver deeper analysis and transform complex information into clear, actionable insights.

Dashboards mirror the structure of your network, granting comparative views of performance by location or owner. Automated campaign tagging and message‑level tracking further improves insights.
View performance across every customer interaction, from message sends and clicks to opt‑outs and follow‑up purchases. Voxie bridges this data with cost, revenue, and ROI metrics to show the complete story of each SMS campaign.
Franchisees can explore their own performance dashboards while corporate teams maintain brand‑wide oversight.


A popular American franchise partnered with Voxie to re-engage 745,000 inactive loyalty members, achieving a remarkable 2,200% ROI and transforming customer engagement with a targeted win-back campaign.
Voxie's dashboards display core performance metrics such as messages sent, deliverability, engagement rates, clicks, replies, unsubscribes, and conversions. Users can also view new subscriber trends, campaign impact over time, and comparisons across locations, giving a complete picture of how SMS channels are performing within the franchise network.
Voxie integrates with your POS, CRM, and other business intelligence platforms allowing you to connect SMS campaign data with other marketing and sales insights. Voxie can build custom integrations as needed to ensure the uninterrupted flow of data and advancement of reporting.
Voxie doesn't include a dedicated A/B testing tool, but its detailed reporting makes it easy to compare results across campaigns and audience segments. This insight helps you identify what timing, messaging, and strategies drive the strongest performance and for whom.
Yes. Franchisees can access reporting through their own dashboards, allowing them to view performance data specific to their location without seeing other franchisees' results. They can track metrics such as message volume, engagement, and ROI, while national brand teams maintain full visibility.