Collaborate closely with your Customer Success Manager to build data‑driven strategies, gain industry insights, and drive growth across your franchise ecosystem.
Rather than leaving data for you to decipher, your Customer Success Manager meets regularly with your team to review results, highlight strengths, and identify areas for improvement.
Your Customer Success Manager combines industry expertise with deep knowledge of your brand to craft actionable tactics that grow your subscriber list and optimize opt-ins.
Our Customer Success Managers draw on real‑world franchise and SMS experience to share fresh insights that keep your brand competitive and your strategy sharp.
A popular American franchise partnered with Voxie to re-engage 745,000 inactive loyalty members, achieving a remarkable 2,200% ROI and transforming customer engagement with a targeted win-back campaign.
No, you don't have to be a franchise to use Voxie. While our platform is specifically designed to address the complexities of franchise and multi-location operations, any business with multiple brick-and-mortar locations can take advantage of Voxie's powerful features. However, if your business does not have several physical locations, Voxie may not be the most practical fit for your needs. Our strengths are best realized by brands coordinating SMS marketing and engagement across many sites.
Our Customer Support team is proudly based in the United States. You'll get support from experienced professionals who understand the needs of American franchises and multi-location businesses.
Yes, absolutely! Our onboarding specialists work closely with your team to ensure your dashboard is set up correctly from the start. We'll guide you through data imports, user permissions, and key customizations, so that you can quickly take advantage of Voxie's reporting, analytics, and campaign management tools. Our goal is to make your launch as smooth as possible and set you up for immediate success.